This is a ½-day virtual learning programme. Upon successful registration and payment, registrants will be sent a Zoom link and access details of the online workshop.
Overview
The advent of technology has enabled many businesses to create an online presence or move their business online and the published statistics increasingly reflect this. Further, amid the pandemic situation now, troubled brick-and-mortar retailers have been in the spotlight as consumers increasingly shun physical malls. e-Commerce is looking to be increasingly attractive as a complementary, or alternative business strategy. Other than sale of products, services offered online can range from consultancy, to employee search and deployment, to being an aggregator of sale and purchase of good and services. How are such businesses started ? What are the legal implications ? Are there any licensing requirements ? Are any Singapore laws being breached ? This ½-day workshop aims to explore these issues and address them from legal perspectives.
Course Outline
1. e-Commerce Activities
- What are the types of e-commerce activities out there? Merchant websites vs third party websites ?
- What is the range of activities? Running promotions with online merchants and platforms (e.g. Grab)
- What differences are there compared to the conventional brick-and-mortar businesses ?
2. Business structure / website
- Contractual implications, including Offer and Acceptance i.e. how to draft offer and acceptance clauses
- Back-to-back contractual obligations and ensuring proper protection
3. Licensing & Permits
- What Business Licences are required?
- Import and export permits and clearances from relevant competent authorities
- Prohibited goods
4. Consumer protection regime
- Products controlled for sale in Singapore
- Consumer electrical devices?
- Health products?
- Food regulations?
- Personal mobile devices?
- Consumer Protection and Rights
5. CPFTA-specific issues in relation to e-commerce
- Unfair practices
- Lemon laws
- Other dispute resolution mechanisms (Undertakings / Voluntary Compliance Agreements / Injunctions)
6. Personal Data Protection Act (“PDPA”) issues
- PDPA obligations
- NRIC collection
- Sharing of data on e-Commerce platforms
- PDPC rulings on e-Commerce cases
7. Competition Laws
- Collusion and price-fixing on e-commerce platforms
- Abuse of dominance (bundling/tying, loyalty discounts)
Learning Objectives
At the end of the workshop, participants would be able to gain a better understanding of the obligations, regulations and laws of conducting an online business
Who Would Benefit
Senior / middle management, working level executives who are already engaged or are planning to start an online business for their organisation
Meet The Trainers
Kala Anandarajah
Head of Competition & Antitrust and Trade
Rajah & Tann Singapore LLP
Anandarajah heads the Competition & Antitrust and Trade Practice, leads the Corporate Governance Practice and is a member of the Sustainability Practice. Always a forerunner in niche areas of the law, practices in Competition (merger control, cartels etc), and Consumer Protection, she also has strong practices in employment, EHS/ESG and Telco/Media laws.
Lauded by clients as having "unrivalled knowledge and understanding of the law and uniquely .... able to understand very complicated businesses and their likely reactions" by Chambers Asia 2021 and one that has a "solid, can-do attitude and excellent client management skills .... and is very good at working out a strategic solution to a legal problem .... one of the few practitioners who is truly at the cutting edge".
Anandarajah is cited as TOP 100 Women in Competition Law by GCR. She sits on various boards and was in 2014 awarded the Public Service Medal (Pingat Bakti Masyarakat) which is conferred by the President of Singapore.
Alvin Tan
Partner
Rajah & Tann Singapore LLP
Alvin Tan holds a Bachelor of Business Management and a Juris Doctor in Law. Prior To practising law, Alvin worked as a civil servant in a central ministry. He advises regularly on competition and consumer protection matters, including compliance and training. On trade, he advises regularly on issues such as licensing, import / export controls including but not limited to strategic and controlled goods. He has assisted clients on a wide range of corporate commercial matters as well as on personal law.
He also advises on employment law, termination matters, redundancy, incentive schemes, employment contracts, issues / policies on conduct and whistle-blowing. He also advises extensively on environmental compliance issues in Singapore.
Tanya Tang
Partner (Chief Economic & Policy Advisor)
Rajah & Tann Singapore LLP
Tanya Tang is Chief Economic & Policy Advisor with the Competition & Antitrust and Trade Practice. She has extensive competition and regulatory experience, having worked in the competition team at the Infocomm Development Authority of Singapore (IDA) as well as the Competition Commission of Singapore (CCS), where she was responsible for developing policy frameworks and conducting economic analysis for investigation of competition cases. Since joining Rajah & Tann, Tanya has advised extensively on general and sectoral competition law issues covering telecoms, media and energy sectors, as well as trade matters.
Tanya studied economics at the University of Chicago and holds a Masters in Economics for Competition Law from King's College London. She has been recognised annually since 2016 as a leading competition economist and consulting expert by Who's Who Legal.
Joshua Seet
Senior Associate
Rajah & Tann Singapore LLP
Joshua has deep competition law experience firmly rooted in Asia. Having worked in top-ranked law firms in Singapore and Hong Kong over the last 10 years, he has handled merger filings, competition investigations and disputes for some of the largest international companies and private equity firms in Singapore, Mainland China and Hong Kong. His experience extends to assisting with investigations and competition advisory.
He also possesses experience in trade matters in Singapore, including advising on import/export requirements, trading in strategic goods, and dealing with Customs violations.
Joshua maintains an active interest in writing and has published in various national and international publications. His work has been nominated for the Antitrust Writing Awards. Holding an LLM from King's College London and an LLB from the National University of Singapore (NUS), Joshua is dual-qualified to practice in Singapore and Hong Kong.
Administrative Details
- Please log on with your Username and Password to register. If you have no existing account with Singapore Business Federation (SBF), please create one for registration.
- Upon registration, you can make payment directly by PayPal (for Credit / Debit Card), PayNow Corporate or Bank Transfer. An auto e-acknowledgement and invoice will be sent to your registered email.
- No cancellation is allowed upon registration but attendance by a replacement delegate from your company due to exigency could be facilitated. Please notify SBF of this change, giving at least 3 working days' notice prior to the date of the workshop to enable logistical arrangements for the replacement.
- Full payment must be received with registration prior to the date of the workshop to guarantee your place.
- Admission into the workshop is only allowed if payment / proof of payment has been received prior to the day.
- Participants will still be liable for payment in the event of no-show on actual day of the workshop.
- SBF reserves the right to cancel, postpone, reschedule or make any adjustment to the workshop where necessary.
Payment Options :
Select one of the following electronic payment options available (please key in invoice number for our reference)
1. PayPal (pay by Credit or Debit Card)
2. PayNow Corporate (UEN: T02SS0073H)
3. Bank Transfer (Bank / Branch Code: 7375 / 018, Account No: 118-313-180-5)
Billing Organisation via UOB or DBS Website / Mobile app
Ref No: SB230775
DISCLAIMER
All information, materials and related graphics contained herein and/or provided in the course of the training session(s) (hereinafter referred to as “Information and Materials”) are intended for informational and/or educational purposes only. The Singapore Business Federation does not claim ownership of any of the Information and Materials provided by the external training vendor(s). The information and Materials may from time to time include technical inaccuracies or typographical errors, and changes may be added periodically as may be necessary. Please note that photography, audio and video recording may occur during these events. All photography, audio and video recording may be used by Singapore Business Federation for education, marketing, promotional and/or publication purposes. If you do not wish to have your image recorded or published, for compelling and legitimate grounds relating to your situation, please inform our staff.