SBF Business Institute (SBI) is partnering with Institute of Systems Science at National University of Singapore (NUS-ISS) for this series of digital competency training courses. This is a 2-day virtual learning programme with accreditation under the National Infocomm Competency Framework (NICF). Upon successful registration and payment, registrants will be sent a web link and access details of the workshop.
Overview
The market and the business environment is under rapid and constant change. In order to thrive under such environments, organisations today need to be able to sense, react and anticipate changes, make good decisions quickly, execute in a timely manner and then monitor the results and repeat the adaption cycle accordingly.
Business agility refers to the ability of an organisation to succeed in a rapidly changing environment by providing the required culture and supporting practices. Business agility builds upon practices that are widely used in software development to improve efficiency and speed to market and innovation. Benefits of enhanced agility include higher revenues, more satisfied customers and employees, improved operational efficiency and faster time-to-market.
Course Outline
This course will present the importance of business agility in relation to digital transformation and provide guidance on extending Agile practices across the organisation. A proven approach for establishing an Agile organisational culture will be discussed as well as best practices for managing change as the organisation carries out its transition from the current to the desired Agile state.
Defining Business Agility
- Understand why we need Business Agility
Tenet 1 - Empower People
- How to define what is/not safe to delegate using a Delegation Authority Matrix
Tenet 2 - Build Autonomous Teams
- Understand the importance of the Customer Journey in identifying the required team members
Tenet 3 - Simplify Process
- Exercise on how to define a Minimum Viable Process
Tenet 4 - Be Data-Driven
- Understanding what metrics matter and to who ? Customer, Team, Business Leaders ?
Tenet 5 - Deliver Quickly and Iterate
- Exercise on how to create a business experiment
Tenet 6 - Tightly Manage WIP
- Understand how to move to pull systems of work (versus push)
- Understand how to use Kanban to identify bottlenecks
Tenet 7 - Create a Culture of Continuous Improvement
- Understand how ideation and innovation cannot be managed using traditional approaches
- Understand the importance of closing lessons to drive continual improvement
Current-state Assessment
- Complete high-level current-state assessment on how agile your organisation is today
Learning Objectives
Participants will be able to :
- understand business agility and how to apply it suitably within digital transformation mission
- become customer-centric and innovative with best practices from design thinking
- lead Agile transformation initiatives
- extend Agile practices to the organisation beyond IT
- define compelling Agile transformation vision, objectives and measures for success
- manage organisational change in the transition to Agility
Who Should Attend
Managers, leaders and C-level executives from organisations looking to achieve business agility
Trainer Profile
Sharon Lau
Principal Lecturer & Consultant, Digital Strategy & Leadership Practice
Bachelor of Science (Computer & Information Services) - National University of Singapore (NUS)
Certified Business Analysis Professional (CBAP®)
Higher Education Teaching Certificate - Harvard University Derek Bok Center
Sharon possesses 20 years of career experience as information technology leader in multinational Retail and Telecommunication companies. As a regional technology leader responsible for Asia Pacific region in well-known global retail companies, she led and partnered with business leaders and technology teams across business functions, countries and cultures, to continuously embrace new technologies and innovate new business solutions to meet the rapid changes in the disruptive industry. Her current research interest is on transformational leadership that every digital business leader need to adapt and excel as they lead their digital business transformation to face the fast changing and unpredictable future world.
Jamie Donoghue
Accredited trainer for ITIL, PRINCE2, PMP, MSP, P30, COBIT5, DevOps and LEAN Change
Jamie spent over 20 years improving the business value of IT Services for public and private organisations in the UK, Australia and Southeast Asia.
His experience spans the full spectrum of IT functions including IT Strategy & Governance, Business Development, IT Management Consultancy, Portfolio/Programme & Project Management, IT Service Management, Technical Specialist roles.
With his extensive track record of success demonstrated in strategy, design, architecture and technology, Jamie's expertise centres around achieving real organisational benefits by applying effective management practices, organisational change, improvement and the pragmatic application of technologies.
Administrative Details
- Please logon to https://login.sbf.org.sg/sbf with your Username and Password to register.
- Please create an account for registration if you do not have an existing account with Singapore Business Federation (SBF)
- Upon registration, please make payment using Credit Card via online payment platform. Auto e-acknowledgement and invoice will be sent to your registered email.
- No cancellation will be allowed upon registration but attendance by a replacement delegate from your company due to exigency could be facilitated. Please notify SBF of the change with at least 3 working days’ notice prior to event to enable logistical arrangements for the replacement.
- Payments are required with registration and must be received prior the event to guarantee your place.
- Participants will only be admitted if payment/proof of payment has been received prior to the event or on event day.
- You will still be liable for the payment in the event of no-show on actual day of the event.
- SBF reserves the right to cancel or make any adjustments to the event.
Other Payment Modes:
- Electronic Payment (Preferred payment mode. Document reference - Please key in 8-digit invoice number)
Corporate PayNow (UEN: T02SS0073H),
Bank Transfer (Bank / Branch Code: 7375 / 018, Account No: 118-313-180-5)
Billing Organisation via UOB or DBS Website/Mobile app
- VISA/MASTERCARD Terminal
Payment can be made via our VISA/MasterCard terminal in our office
- Cheque Payment
Please cross your cheque payable to Singapore Business Federation and send it to:
160 Robinson Rd #06-01, SBF Center, Singapore 068914
Please indicate the Invoice number, Company and Participant(s) name(s) at the back of the cheque.
If you have registered less than 5 working days before the event date, please bring along your cheque on the day of event.
Ref No: SB200381
DISCLAIMER
All information, materials and related graphics contained herein and/or provided in the course of the training session(s) (hereinafter referred to as “Information and Materials”) are intended for informational and/or educational purposes only. The Singapore Business Federation does not claim ownership of any of the Information and Materials provided by the external training vendor(s). The information and Materials may from time to time include technical inaccuracies or typographical errors, and changes may be added periodically as may be necessary. Please note that photography, audio and video recording may occur during these events. All photography, audio and video recording may be used by Singapore Business Federation for education, marketing, promotional and/or publication purposes. If you do not wish to have your image recorded or published, for compelling and legitimate grounds relating to your situation, please inform our staff.