Staff Coaching Skills for High Performance


Staff Coaching Skills for High Performance ( Rescheduled to 26 Sep 2017) 

The Singapore Business Federation Business Institute is pleased to organize a workshop on “Staff Coaching Skills for High Performance”. 
Upon completion of the workshop, the participant will be granted an attendance certificate.

Day/Date: 2 June 2017, Friday 
Time: 9:00am - 5:00pm
Fee per pax (incl. GST): S$390.00(Member)  |  S$490.00(Non-Member) 

Improve employee performance and learn valuable coaching techniques, with this one-day coaching skills training course. This course will equip participants with the skills, knowledge and confidence to coach individual team members to improve their own performance and confidence. Coaching skills training gives participants the opportunity to practise the GROWS model that will help raise self-awareness in others and motivate and encourage self-responsibility within those being coached.

Programme Objectives

  • The context of coaching
  • Identify the benefits, characteristics and method of coaching
  • Explain the roles and nature of performance coaching
  • Describe why and how people learn
  • Use a coaching process to increase transfer learning and performance
  • Use the GROWS model and be able to adapt it to most coaching situations
  • Apply some coaching techniques in a range of situations
  • Generate awareness and responsibility in coaching
  • Provide reinforcing and constructive feedback to coaching
  • Create rapport with coachees

Programme Outline

  1. Role of a coach
  2. Attitudes, skills and behaviours of effective coaches
  3. Coaching principles and practices
  4. Characteristics of the adult learner
  5. Individual coachee learning styles
  6. Active and reflective listening skills
  7. Questioning techniques
  8. Using the GROWS model
  9. Coaching sills and practices
  10. Review of learning and action planning

Target Audience
Suitable for those who is have a responsibility for managing the performance of others 

Learning Methodology
The workshop conducted is experientially-based. The learning environment is highly interactive between the workshop leader and participants, and among the participants themselves. Peer learning from sharing experiences is strongly encouraged. Learning methods include trainer's short inputs, group exercises and presentations, feedback, questionnaires, discussions and practical assignments using both case studies and real-life situations.

*Programme is accurate at the time of print
Training expenditure qualifies your company for up to 400% tax deductions or up to 40% cash payouts under the Productivity and Innovation Credit (PIC). 

Administrative Details:

Please email to to reserve a seat, this will be followed by a confirmation email. 
Upon confirmation, please prepare a cheque to SBF 
(refer to address on above letterhead). 
Cheque should be made payable to “Singapore Business Federation”. Please indicate the Ref No. and company’s name, participant’s name at the back of the cheque.

  • Registration is on a first-come-first-served basis. No cancellation will be allowed upon registration, but attendance by a replacement delegate from your company is allowed. We regret that no refund and full fees will be charged for cancellation or non-attendance.

  • Confirmation of your registration will be emailed to your company upon receipt of full payment.

NOTE:  As a precautionary measure, our advice is for members who are unwell not to attend the session.


For more information, please contact:
Email: (ATTN: Ms. Joanne Wong)
Call: 6701 1136

*Information is correct at the time of print

All information, materials and related graphics contained herein and/or provided in the course of the training session(s) (hereinafter referred to as “Information and Materials”) are intended for informational and/or educational purposes only. The Singapore Business Federation does not claim ownership of any of the Information and Materials provided by the external training vendor(s). The information and Materials may from time to time include technical inaccuracies or typographical errors, and changes may be added periodically as may be necessary. Please note that photography, audio and video recording may occur during these event. All photography, audio and video recording may be used by Singapore Business Federation for education, marketing, promotional and/or publication purposes. If you do not wish to have your image recorded or published, for  compelling and legitimate grounds relating to your particular situation, please inform our staff.

6/2/2017 9:00 AM - 6/2/2017 5:00 PM

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